Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Slow upload line profile
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Slow upload line profile
Slow upload line profile
17-10-2012 1:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Since opening a ticket over a week ago, to deal with frequent disconnects, I've been lumbered with an inappropriately slow upload line profile. The original issue now appears to have been fixed, and my download sync has gradually increased to a seemingly very stable 19k Mbps, with ~3.3dB noise margin. However, the upload is stuck at 440 Mbps, with a 28dB noise margin. I've tried requesting that this be raised through the original ticket, but I'm seemingly being ignored...
Message 1 of 3
(657 Views)
2 REPLIES 2
Re: Slow upload line profile
17-10-2012 1:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Teece,
When the work to rectify your fault has taken place, your upload profile has changed to being capped at up-to 448kbps. I have placed a modify order to uncap your upload. This will complete by the end of tomorrow.
If there's anything else please let me know.
Chris
When the work to rectify your fault has taken place, your upload profile has changed to being capped at up-to 448kbps. I have placed a modify order to uncap your upload. This will complete by the end of tomorrow.
If there's anything else please let me know.
Chris
Message 2 of 3
(342 Views)
Re: Slow upload line profile
17-10-2012 2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks, Chris.
Message 3 of 3
(342 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page