Slow up/down speeds.
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- Re: Slow up/down speeds.
Slow up/down speeds.
16-05-2015 2:05 AM
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I recently moved to a new house, the line has been active for over two weeks now and we've lived here for over a month, for the first two weeks I had been using my WiFi hotspot for browsing/streaming from the Desktop, the 3g hotspot was acheiving around 25Mb/s so it was very nice, eventually my broadband got installed, I was told by Plusnet and the openreach engineer that a 17Mb/s is the most likely speed I will get here.
Ater a few days the new broadband has increased from 0.5Mb/s to 1.5Mb/s, after 7 days it was 6Mb/s and since has not changed, I understand that tests are performed between my router and the exchange so I was interested to see what the BT wholesale test would say.
Download speed achieved during the test was - 6.74 Mbps
IP Profile for your line is - 20.82 Mbps
I do believe there is no issue with my home network, I do run my desktop over Ethernet directly to the router. between my router and my computer I am achieving 100Mb/s and between my media center and my PC which is on a switch I'm achieving 500Mb/s
The same BT test but run over WiFi returns the same results.
Is anyone able to assist me here?
Thanks!
Re: Slow up/down speeds.
16-05-2015 4:08 AM
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Whilst you are logged into the Member Centre, check that all your details - address, phone number etc.are showing correctly under the Connection details.
Re: Slow up/down speeds.
16-05-2015 9:51 AM
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Re: Slow up/down speeds.
16-05-2015 10:04 AM
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Re: Slow up/down speeds.
16-05-2015 10:07 AM
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Re: Slow up/down speeds.
16-05-2015 10:33 AM
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Re: Slow up/down speeds.
16-05-2015 10:43 AM
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Re: Slow up/down speeds.
16-05-2015 10:49 AM
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Re: Slow up/down speeds.
16-05-2015 12:05 PM
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My speeds are now running at 20Mb/s download and 1.06 upload.
I have another question regarding my broadband, I am on an unlimited package for my bb - Will the pro addon benefit me in anyway?
Re: Slow up/down speeds.
16-05-2015 12:07 PM
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