Slow tonight
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- Re: Slow tonight
Slow tonight
01-12-2015 9:16 PM
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Re: Slow tonight
02-12-2015 6:27 PM
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Re: Slow tonight
02-12-2015 7:40 PM
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This page shows the detailed system's activities.
ADSL Driver Version FwVer:3.16.18.1_TC3086 HwVer:T14.F7_6.0
RAS ASUS_ANNEXAIJLM_20130204
ADSL Link Status up
ADSL Uptime 38 days 10 hours 37 minutes 39 second
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 500524058
Lan Rx : 331413785
ADSL Tx : 253513382
ADSL Rx : 406357953
CRC Down : 0
CRC Up : 1295
FEC Down : 0
FEC Up : 4219
HEC Down : 4145
HEC Up : 0
SNR Up : 11.1
SNR Down : 9.0
Line Attenuation Up : 7.0
Line Attenuation Down : 12.0
Data Rate Up : 1008
Data Rate Down : 15014
Re: Slow tonight
11-12-2015 8:27 AM
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It's a pity it hasn't improved my speed
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 571496721
Lan Rx : 385730449
ADSL Tx : 20171
ADSL Rx : 33915
CRC Down : 0
CRC Up : 0
FEC Down : 0
FEC Up : 0
HEC Down : 0
HEC Up : 0
SNR Up : 11.6
SNR Down : 9.7
Line Attenuation Up : 6.9
Line Attenuation Down : 11.0
Data Rate Up : 992
Data Rate Down : 15403
Is there any chance the SNR can be reset.
I was considering switching to Fibre in the New Year, but if this is the best Plusnet can do for me on ADSL................
Re: Slow tonight
11-12-2015 4:29 PM
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Re: Slow tonight
11-12-2015 4:42 PM
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Re: Slow tonight
11-12-2015 5:03 PM
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Re: Slow tonight
12-12-2015 7:22 AM
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Re: Slow tonight
12-12-2015 10:46 AM
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Why is a line with 12dB attenuation only delivering 15Mbps synch speed? The SNRM reset from 9dB to 6dB will help a little, but not that much. Also why has the SNRM shifted to 9dB?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow tonight
12-12-2015 12:27 PM
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Having raised a fault last week, I had a reply yesterday telling me that BT had repaired a fault they found, but they didn't say what sort or where.
It is so frustrating when I was always over 16Mbps on speed tests when I was with BE, my previous ISP ( Who were swallowed up by Sky ). Plusnet just don't seem interested, which makes me loath to swap to Fibre with them.
Re: Slow tonight
12-12-2015 5:13 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow tonight
12-12-2015 8:15 PM
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Re: Slow tonight
14-12-2015 7:49 AM
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Re: Slow tonight
14-12-2015 8:00 AM
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1. ADSL line rate
2. BT IP Profile
3. Plusnet Current Line Speed
4. That the PPP session has been re-connected after the Plusnet Current Line Speed updated.
Do NOT reboot your modem/router otherwise that takes you back to step 1 in the above list of things that need to happen for your speed to change. I'm guessing you are waiting for item 3 or 4 to update / happen.
Re: Slow tonight
14-12-2015 2:17 PM
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Annex Mode : Annex A/L
Line State : up
Lan Tx : 596449093
Lan Rx : 404438199
ADSL Tx : 14940638
ADSL Rx : 221611304
CRC Down : 0
CRC Up : 1069
FEC Down : 0
FEC Up : 1371
HEC Down : 781
HEC Up : 0
SNR Up : 11.2
SNR Down : 6.0
Line Attenuation Up : 6.9
Line Attenuation Down : 12.0
Data Rate Up : 992
Data Rate Down : 16752
BT Wholesale Broadband Performance Test
Download Speed (Mbps):10.08
Upolad Speed(Mbps):0.83
Ping Latency(ms):40.25
Telephone number:
01909*******
Phone exchange:
WORKSOP
Estimated line speed:
17Mb (This may vary between 16Mb and 19.5Mb) - Checked on 2015-11-27 19:39:34
Current line speed:
14.7 Mb
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