cancel
Showing results for 
Search instead for 
Did you mean: 

Slow speeds this afternoon

FIXED
sullys666
Grafter
Posts: 33
Thanks: 2
Fixes: 1
Registered: 07-04-2016

Slow speeds this afternoon

Our internet seems very slow and unresponsive this afternoon. Any reason why? Nothing has changed equipment wise at our end.

7 REPLIES
etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: Slow speeds this afternoon

Fix

Hello,

Might be worth doing a gateway hop, login to router click disconnect and wait 10minutes and click connect. Sometimes gateways can cause slow speeds.

 

Raspberry Pi enthusiast!
If you Like it, give it a Thumbs Up
sullys666
Grafter
Posts: 33
Thanks: 2
Fixes: 1
Registered: 07-04-2016

Re: Slow speeds this afternoon

Probably best I leave that until the morning now, but that hopefully might help.

etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: Slow speeds this afternoon

Doing a gateway hop will not cause any problems or make DLM think there is a fault, providing you do it as stated above Cool smiley

Raspberry Pi enthusiast!
If you Like it, give it a Thumbs Up
sullys666
Grafter
Posts: 33
Thanks: 2
Fixes: 1
Registered: 07-04-2016

Re: Slow speeds this afternoon

Never like to do that sort of thing overnight. Prefer to do it when things like street lights aren't on. It does appear to have done the trick though, but we will see when my son goes on his XBox Live later Undecided

Moderator
Moderator
Posts: 17,072
Thanks: 2,055
Fixes: 142
Registered: 06-04-2007

Re: Slow speeds this afternoon

Moderator's note by Mike (Mav)
I have reset the fix to etdsaunders as setting a fix to your own problems without a detailed explanation as to the solution isn't helpful.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: Slow speeds this afternoon

@sullys666 doing a disconnect via the router does not drop the sync it only drops the PPP session so it won't effect speeds, doing a full reboot of the router would be a different story. Anyhow, glad the problem is fixed for now but keep us updated if it returns.

Did you know what gateway you was on prior to hopping?

Raspberry Pi enthusiast!
If you Like it, give it a Thumbs Up
sullys666
Grafter
Posts: 33
Thanks: 2
Fixes: 1
Registered: 07-04-2016

Re: Slow speeds this afternoon

It was on pcl-bng01.

 

Now on pcl-bng03.

Seems ok at the moment.