Slow speeds this afternoon
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- Re: Slow speeds this afternoon
30-04-2016 2:03 PM
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Our internet seems very slow and unresponsive this afternoon. Any reason why? Nothing has changed equipment wise at our end.
Fixed! Go to the fix.
30-04-2016 9:16 PM
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Hello,
Might be worth doing a gateway hop, login to router click disconnect and wait 10minutes and click connect. Sometimes gateways can cause slow speeds.
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Re: Slow speeds this afternoon
30-04-2016 10:10 PM
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Probably best I leave that until the morning now, but that hopefully might help.
Re: Slow speeds this afternoon
30-04-2016 10:46 PM
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Doing a gateway hop will not cause any problems or make DLM think there is a fault, providing you do it as stated above
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Re: Slow speeds this afternoon
01-05-2016 1:38 PM
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Never like to do that sort of thing overnight. Prefer to do it when things like street lights aren't on. It does appear to have done the trick though, but we will see when my son goes on his XBox Live later
Re: Slow speeds this afternoon
01-05-2016 1:51 PM
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Moderator's note by Mike (Mav)
I have reset the fix to etdsaunders as setting a fix to your own problems without a detailed explanation as to the solution isn't helpful.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Slow speeds this afternoon
01-05-2016 2:06 PM
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@sullys666 doing a disconnect via the router does not drop the sync it only drops the PPP session so it won't effect speeds, doing a full reboot of the router would be a different story. Anyhow, glad the problem is fixed for now but keep us updated if it returns.
Did you know what gateway you was on prior to hopping?
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Re: Slow speeds this afternoon
01-05-2016 2:53 PM
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It was on pcl-bng01.
Now on pcl-bng03.
Seems ok at the moment.
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- Re: Slow speeds this afternoon