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Slow speeds for a long time

tman16
Dabbler
Posts: 22
Registered: 23-01-2008

Slow speeds for a long time

Hi,
I have had very slow speeds for a while; tried enquiring about it before but got no where.
Having read through many topics a lot of peoples speeds have been fixed so I was wondering if there are any staff on here who could help me please?
Earlier this year my line was upgraded but this doesnt seem to have helped, are there any settings that are reducing my speed?
Thanks
2 REPLIES
Community Veteran
Posts: 38,441
Thanks: 1,017
Fixes: 61
Registered: 15-06-2007

Re: Slow speeds for a long time

Since the staff won't be here until the morning why not post the information asked for here and see if the regulars can suggest anything http://community.plus.net/forum/index.php/topic,96155.0.html
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Slow speeds for a long time

Hi tman16,
It looks like you're getting occasional bouts of dropped connections, which will be keeping the speed down. It's hard to tell if these are down to a fault or if it's the router dropping the connection, so if you could follow the troubleshooter through at http://faults.plus.net the tests there will give us more of an idea of what's happening.
Here's the connection logs:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13231645293599.png" />