Slow speeds - Noisy Line

[#1]

Christ 
i had a simliar problem i had to get an engineer out from BT to fix my line.

[#2]

Results with router plugged into test socket (dsl filter still connected)

[#3]

@Matt
Think the noise on the line is intermittent. but can't stream any videos.
My 3 Dongle did better than this 

[#4]

Since I have been online this morning........

DSL Connection
Link Information
Uptime: 0 days, 0:46:34
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,376
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 17.0
Line Attenuation (Up/Down) [dB]: 31.5 / 55.0
SN Margin (Up/Down) [dB]: 20.0 / 19.0
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 146 / 0
Loss of Signal (Local/Remote): 649 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 584 / 0
FEC Errors (Up/Down): 0 / 12
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0

[#5]

Morning all, stats for this morning are:
DSL Connection
Link Information
Uptime: 0 days, 12:01:33
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 160
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 11.0
Line Attenuation (Up/Down) [dB]: 31.5 / 55.0
SN Margin (Up/Down) [dB]: 19.0 / 27.5
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 150 / 0
Loss of Signal (Local/Remote): 701 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 653 / 0
FEC Errors (Up/Down): 2 / 847
CRC Errors (Up/Down): 2 / 964
HEC Errors (Up/Down): 1 / 372
Not sure what all this means. Can some one explain it to me please.
Thanks, Dan

[#6]

BT Speedtester

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
113 Kbps

0 Kbps 250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 113 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

[#7]

This is getting seriously bad now 
Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
113 Kbps

0 Kbps 250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 113 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
Can somebody please help, I am running out of ideas and patience.

[#8]

Hi Bueller,
Glad you got the reference even if that wasn't your reasoning
I've just checked the phone fault we've got raised for you and it's saying that an engineer visit has been booked for tomorrow afternoon - I hope this isn't a problem, please let me know if so and I'll get it rearranged for you. I hope that when the phone fault is fixed your broadband speeds will pick up - usually they do in these cases.

[#9]

Hi Matt,
thanks for your help on this.
The other half is going to be in tomorrow afternoon for the engineer so leave the appointment booked.
Hopefully they can sort their line out  and speeds pick up.
Thanks again

[#10]

Tonights BT speedtest
FAQ

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
458 Kbps

0 Kbps 500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 458 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :896 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
Much better!
What is going on? lol Completely different from one day to the next

[#11]

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
635 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 635 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1920 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
Things are looking good 
Still not sure what has changed

[#12]

The phone fault was fixed - bear in mind the broadband is coming down the same wires

[#13]

The engineers turned up at 5pm today
Back down again now 
FAQ

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
309 Kbps

0 Kbps 500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 309 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :512 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps

[#14]

@ Matt
Did the BT Speedtest again last night and my IP Profile is coming back up 
Tonight I ran it again and it asked me to continue with Test 2, but to log on as bt_user_test@plusdsl.net.
These are the results
Results Image not loaded
This Test comprises of Best Effort Test: -provides background information.
Download  Speed
1166 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1166 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1664 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps

Your service was found to be performing poorly. Please raise a fault with your service provider, stating that the BT Performance Tester tool indicates poor service throughput performance after the first test.
Please let me know what you think.
Your help is much appreciated.
Bueller

[#15]

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
222 Kbps

0 Kbps 250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 222 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :1536 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
What can I do?????????
Not very happy with the level of service at the moment.
I know it may not be Plusnet, probably BT, but my 3 dongle was getting better speeds than this