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Slow speed

sparkalfa
Grafter
Posts: 35
Registered: ‎30-01-2008

Slow speed

Hi
I've recently noticed a drop in speed I was getting around 16.5meg but recently only 12meg
Router stats show a sync of 20331 so 'should' be getting 17.5 ish I think can anyone shed any light
Also the DSL connection has been up for 30 days but internet only for 27 days why the descrepency?
Thanks for any help
DSL Connection
Link Information
Uptime: 30 days, 8:24:48
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.023 / 20.331
Data Transferred (Sent/Received) [GB/GB]: 1,99 / 1,99
Output Power (Up/Down) [dBm]: 10,1 / 0,0
Line Attenuation (Up/Down) [dB]: 11,2 / 21,5
SN Margin (Up/Down) [dB]: 10,3 / 3,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 36 / 0
Loss of Signal (Local/Remote): 4 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 18.689 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 246 / 19.393
HEC Errors (Up/Down): 253 / 97.743
1 REPLY
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Slow speed

Hi there,
Are you currently connecting over a wired or wireless connection?
Could you run a speed test via http://speedtest.btwholesale.com and run further diagnotics.