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Slow speed tonight
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Slow speed tonight
22-02-2014 6:07 PM
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Hi All,
Having issues with speed tonight, only hitting 1/2mb as per BT speed test, my router is connected at 9579 and my BT profile is 8mb or so.
thanks
Having issues with speed tonight, only hitting 1/2mb as per BT speed test, my router is connected at 9579 and my BT profile is 8mb or so.
thanks
Message 1 of 6
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Re: Slow speed tonight
23-02-2014 12:38 PM
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Same for me this morning. Usually 4-5 Mbps on sync of 7500 ish.
0.5-2 Mbps varying. Just going to wait a while and see what happens before I start digging into whats wrong.
Rgds
0.5-2 Mbps varying. Just going to wait a while and see what happens before I start digging into whats wrong.
Rgds
Message 2 of 6
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Re: Slow speed tonight
24-02-2014 11:51 AM
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@scotty026
I've checked and can't see any obvious causes so I'd head here if that's still a problem: http://faults.plus.net
@outnabout2005
I've just updated the speed profile on your account as this was mismatched. Give it a go now and let us know if there's still a problem.
I've checked and can't see any obvious causes so I'd head here if that's still a problem: http://faults.plus.net
@outnabout2005
I've just updated the speed profile on your account as this was mismatched. Give it a go now and let us know if there's still a problem.
Message 3 of 6
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Re: Slow speed tonight
24-02-2014 12:13 PM
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Okay, not sure what that means Adam, but the speed is now back to normal. If that was down to whatever you did then many thanks. And thanks also for the speed of reply. Exceptional!
Rgds
Colin
Rgds
Colin
Message 4 of 6
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Re: Slow speed tonight
24-02-2014 9:37 PM
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Again speed tonight running slow was running at 8mb at 5/6pm now 1/1.5mb
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Re: Slow speed tonight
24-02-2014 9:52 PM
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I think I have found the fault, if my SNR Margin(Downstream) is 4 or below my speed drops down to .5/1/1.5 mb no higher, is this normal ?
Message 6 of 6
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