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Slow speed issue

MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Slow speed issue

http://www.speedtest.net/result/3777091493.png been on this speed for couple pf days now and its getting to the point where its started to disconnect again. when i disconnect this is what comes up in even logs.
http://gyazo.com/5277c7856bfadce18bdb06c390f659e6
http://gyazo.com/dad4958e261ffb08cf69284016affd05 - Bt wholesale speed test,
Any helps appreciated cheers
4 REPLIES
Superuser
Superuser
Posts: 10,336
Thanks: 1,854
Fixes: 19
Registered: 22-08-2007

Re: Slow speed issue

Please post router stats as per guidance under the speed issues thread at the top of this forum.
DanHodby
Grafter
Posts: 248
Registered: 23-10-2013

Re: Slow speed issue

The router stats would be good as I can't see any issues from this side.
Another point to make is we've now removed interleaving from your line as you requested.
Your profile is now - Profile Info: 6dB/Fast
MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Re: Slow speed issue

Yeah dan the engineer told me the sameSmiley He did however point out that i was on 13db before hand when i shud have been on 6 all along because im only 220m away from my exchange.
http://gyazo.com/423323db99e68b8eb4afe67c5a4fd1fc - Router stats..
I dont actually mind the slow speed as the lower ping more than makes up for it whilst playing. its just that its disconnecting for like 1-3 minutes and then reconnects back again.
refer to the gyazo link for the router logs of what comes up when i disconnect.
Superuser
Superuser
Posts: 10,336
Thanks: 1,854
Fixes: 19
Registered: 22-08-2007

Re: Slow speed issue

Hi Mick,
We need the full RouterStats please, not the summary - click the details link.  Just copy the web page and post the content to the post, no need for the image.
Note (as is common) the BTOR engineer is wrong - you are on a SNRM of 13dB because you are running on ADSL (1) with a SYNCH speed as fast as it will go.
The question which needs asking / answering is does your exchange support 21CN which would enable faster SYNCH speeds?
The DATA  speeds though are disconcerting, possibly pointing to exchange congestion, however can you confirm that these data speed tests were done over a wired connection?
Kevin