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Slow internet on iPad and iphones

davegee59
Hooked
Posts: 6
Registered: 05-10-2016

Slow internet on iPad and iphones

Hi can anyone help me with this problem if I'm online with my iPad or laptop even some times my internet is very slow even though it runs at 30 plus but if I connect my iPad or laptop to my iPhone hotspot its miles faster than my wireless speed 

atb

Dave

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Slow internet on iPad and iphones

Have you tried following the guide here?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
davegee59
Hooked
Posts: 6
Registered: 05-10-2016

Re: Slow internet on iPad and iphones

they reckon its a wifi problem and are sending me the new hub out apparently its the latest one and far better for wifi usage

atb

dave

davegee59
Hooked
Posts: 6
Registered: 05-10-2016

Re: Slow internet on iPad and iphones

its a wifi hub 1 if anyone knows what this is can they shed any light on the matter

atb

Dave

 

Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: Slow internet on iPad and iphones

Hi @davegee59,

Yeah the Plusnet Hub One router is a far better router compared with your old one. I can see that this was dispatched to you on the 08/10/16, has it arrived yet?

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team