Hi @richardglover65, sorry to hear you're having connection issues.
The speeds are syncing at 7.6Mbps from our end. Please run the BT Speedtester service from here using a wired connection. We would need at least three speedtests. Once the initial result is completed please click Further Diagnostics. Please type in your phone number and click run diagnostic test. This will run a test and send the results to the server for investigation. Once you've done the above, please raise the fault from here and let us know once you've done it so we can progress the fault for you.
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