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Slow for around 3 weeks now

mikesin
Grafter
Posts: 53
Registered: ‎19-03-2010

Slow for around 3 weeks now

Having enjoyed around 1.4M to 1.6M for some time a recent drop in speed has not sorted itself out.
Anything that can be done from you end please plusnet....no changes in wiring etc and new router operational since middle of May when 1.6M was achieved

Mike

Yesterday 11:22 742 kbps (92.8kB/s) 383 kbps (47.9kB/s)
Yesterday 08:48 714 kbps (89.3kB/s) 336 kbps (42kB/s)
Sunday 09:55 716 kbps (89.5kB/s) 381 kbps (47.6kB/s)
Saturday 14:58 712 kbps (89kB/s)  366 kbps (45.8kB/s)
Saturday 14:56 710 kbps (88.8kB/s) 376 kbps (47kB/s)
Jun 15, 06:36 715 kbps (89.4kB/s) 332 kbps (41.5kB/s)
Jun 14, 09:21 715 kbps (89.4kB/s) 329 kbps (41.1kB/s)
Jun 12, 12:11 709 kbps (88.6kB/s) 382 kbps (47.8kB/s)
Jun 10, 05:28 715 kbps (89.4kB/s)  382 kbps (47.8kB/s)
Jun 9, 15:56  717 kbps (89.6kB/s) 330 kbps (41.3kB/s)
Jun 9, 10:15 716 kbps (89.5kB/s) 381 kbps (47.6kB/s)
Jun 9, 09:17  714 kbps (89.3kB/s) 382 kbps (47.8kB/s)
Jun 5, 12:29 1653 kbps (207kB/s)  381 kbps (47.6kB/s)
Jun 2, 13:34  1649 kbps (206kB/s) 382 kbps (47.8kB/s)
May 30, 18:11 1415 kbps (177kB/s) 319 kbps (39.9kB/s)

router stats from today
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 19825 24338 0 187 987 06:09:58
LAN 10M/100M 1981559 4107332 0 6715 32320 30:52:02
WLAN 11M/54M 3826784 1502918 0 31816 932 30:51:53

ADSL Link Downstream Upstream
Connection Speed 1149 kbps 439 kbps
Line Attenuation 55 db 17 db
Noise Margin 12 db 14 db

6 REPLIES 6
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Slow for around 3 weeks now

Hi Mike,
A recent series of instability has caused your line to be banded, which means that you wont sync higher than 1152k. This has caused your profile to drop. If you make sure you are in the test socket and don't have any extensions in use I can have it lifted to see how it goes.
Jojo Smiley
mikesin
Grafter
Posts: 53
Registered: ‎19-03-2010

Re: Slow for around 3 weeks now

Hi JoJo
instability is probably due to me moving router to try and get better wireless coverage in house - whihc I have now abandonded .
Ready to be uplifted ..Mike 
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Slow for around 3 weeks now

HI mikesin,
I'll set the wheels in motion and I'll pop back after my tea and see how it's going for you.
Jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Slow for around 3 weeks now

Hi Mike,
Managed to get it up to 1750, so I've just applied that to your account. You should see the improvement in the next 15 minutes.
Jojo Smiley
mikesin
Grafter
Posts: 53
Registered: ‎19-03-2010

Re: Slow for around 3 weeks now

Many thanks JoJo - back to 1650 download
Today 07:34 1654 kbps (207kB/s) 378 kbps (47.3kB/s)
Mike
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Slow for around 3 weeks now

Great, thanks for letting me know Smiley