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Slow fibre speed (new setup)

freebird795
Newbie
Posts: 2
Registered: 27-06-2013

Slow fibre speed (new setup)

BT came and upgraded me to fibre yesterday and all seemed fine, the engineer's tester gave 75Mb. Logging on this evening I noticed that things seemed slow so ran a speedcheck (myspeedcheck and BT) and both gave me 1.6 download, but 15-16 upload.
I've tried the usual reboot, etc but no effect, however my profile gives;
Estimated line speed:
    66Mb (Accurate to within +/- 1Mbit) - Checked on 2013-06-11 21:27:57
Current line speed:
    1.8 Mb

Looking at previous queries with the same fault, I'm wondering if this needs tweaking?
Thanks.
4 REPLIES
jamesanstee
Grafter
Posts: 476
Thanks: 5
Registered: 20-04-2012

Re: Slow fibre speed (new setup)

Sounds like plusnet need to update the line speed . what does you ip profile say when you run the bt wholesale speedtest  http://speedtest.btwholesale.com/
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Slow fibre speed (new setup)

Hi freebird795,
Welocme to our community forums,
I've bumped your profile to match your sync speed so you should now see the benefits of your fibre service  Smiley
freebird795
Newbie
Posts: 2
Registered: 27-06-2013

Re: Slow fibre speed (new setup)

Thanks for the quick response.
I'm now getting 30+ on wireless, and 40+ on ethernet (with my ancient netbook)
Now, if I could just re-arrange the house so I could plug my PC into ethernet I reckon I'd get 50+  Grin
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Slow fibre speed (new setup)

Certainly looking better Smiley
Let me know how you get on.