Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Slow download speed
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Slow download speed
Slow download speed
08-07-2014 8:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello everyone
Please could you help with my recent slow down in downloading speed. It's dropped from around 3.6Mb to around 1.8Mb. Below is the information that you might find useful. Many thanks.
Current line speed:
Estimated line speed:
2.5Mb (This may vary between 2Mb and 5.5Mb) - Checked on 2014-07-07 19:09:54
Current line speed:
3.6 Mb
Router stats:
Datarate (Kbps) 4128Kb (Down) 768Kb (Up)
Noise margin 6 (Down) 10 (Up)
Attenuation (dB) 43 (Down) 28 (Up)
Result of a BT speed test:
Best Effort Test:
Download speed achieved during the test was 1.57 Mbps
For your connection, the acceptable range of speed is 1.2 Mbps-4Mbps
IP Profile for your line is 3.64 Mbps
Upstream Test:
Upload speed achieved during the test was 0.65 Mbps
Upstream Rate IP profile on your line is 0.83 Mbps
Please could you help with my recent slow down in downloading speed. It's dropped from around 3.6Mb to around 1.8Mb. Below is the information that you might find useful. Many thanks.
Current line speed:
Estimated line speed:
2.5Mb (This may vary between 2Mb and 5.5Mb) - Checked on 2014-07-07 19:09:54
Current line speed:
3.6 Mb
Router stats:
Datarate (Kbps) 4128Kb (Down) 768Kb (Up)
Noise margin 6 (Down) 10 (Up)
Attenuation (dB) 43 (Down) 28 (Up)
Result of a BT speed test:
Best Effort Test:
Download speed achieved during the test was 1.57 Mbps
For your connection, the acceptable range of speed is 1.2 Mbps-4Mbps
IP Profile for your line is 3.64 Mbps
Upstream Test:
Upload speed achieved during the test was 0.65 Mbps
Upstream Rate IP profile on your line is 0.83 Mbps
Message 1 of 2
(470 Views)
1 REPLY 1
Re: Slow download speed
08-07-2014 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just taken a look at your line and can't see anything obvious that would be causing you an issue.
In the first instance, I'd try connecting an alternative microfilter and into your Test Socket. If you could do that and post back with your line stats, that'll give us a bit more information to work with.
In the first instance, I'd try connecting an alternative microfilter and into your Test Socket. If you could do that and post back with your line stats, that'll give us a bit more information to work with.
Message 2 of 2
(288 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page