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Slow broadband
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Slow broadband
03-07-2014 5:21 PM
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Only getting if that a 3rd of my download broadband speeds this afternoon. Just ran a speed test and it was 1.19mbps down and 0.41mbps up. It is usually 3.9mbps down. Watching videos online is a pain with always stopping and starting.
In the Birtley telephone exchange.
In the Birtley telephone exchange.
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Re: Slow broadband
03-07-2014 5:25 PM
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Can you please gather the data / follow the guidance in speed issues thread at the top of thus forum.
If your phone line is noisy - dial 17070 option 2 - report the problem to your phone provider.
If your phone line is noisy - dial 17070 option 2 - report the problem to your phone provider.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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