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Slow broadband getting slower day by day
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Slow broadband getting slower day by day
04-12-2013 5:13 PM
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My Plusnet broadband has never been fast although there is the capability for it on my line. I noticed a drastic speed drop from BT to Plusnet and it's never got any better. Now the speeds are not even getting over 1mb and often there is no signal at all on the router.
How soon can I leave?
How soon can I leave?
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Re: Slow broadband getting slower day by day
04-12-2013 5:22 PM
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We'd much prefer to fix the problems than lose you as a customer, however I can't see that you've reported this through to us at all?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Slow broadband getting slower day by day
04-12-2013 5:30 PM
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Although I've just quickly checked your line and the router is connecting through to the exchange at 23768 giving your line a profile of 20900.
The line also looks very stable.
Are the speeds using a wired or wireless connection, if wireless do you get the same issues if you try using an ethernet cable?
The line also looks very stable.
Are the speeds using a wired or wireless connection, if wireless do you get the same issues if you try using an ethernet cable?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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