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Slow Upload speeds (Please Uncap)

Robert6421
Newbie
Posts: 1
Registered: 10-06-2013

Slow Upload speeds (Please Uncap)

Hi,
I have recently joined plusnet and I am experiencing low upload speeds.
Router information:
Bandwidth (Up/Down) [kbps/kbps]: 443 / 18.459
BTW Performance test:
Download (Mbps) 15.73
Upload (Mbps) 0.20
I gather this is because the upload is capped for stability. I would like to request that my connection is uncapped.
Regards
Robert
1 REPLY
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Slow Upload speeds (Please Uncap)

Hi Robert,
Welcome to Plusnet and our community forums.
I've placed a modify order to uncap your upload speed which will complete tomorrow.
Let me know how you get on.
Chris