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Slow Upload Speed

pverity97
Newbie
Posts: 4
Registered: ‎28-06-2014

Slow Upload Speed

Moved to Plusnet in January and notice slow connection to Dropbox.
Router showing 448 up and 8900 down. Download better than last ISP [O2] but upload only a third of what they managed. Similar looking Thompson Routers. Note someone else on Forum had problem with their exchange selecting some limit for upload re: 20CN and 21CN. Could this apply to me? Holmer Green exchange has all the right credentials to work faster.  Any thoughts appreciated.
Rgds  Phil
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Slow Upload Speed

Welcome to the forums
Either wait for it to be picked up here on Monday or better still raise a question here asking for your upload to be uncapped https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
pverity97
Newbie
Posts: 4
Registered: ‎28-06-2014

Re: Slow Upload Speed

Thank You.
Have made the request as you suggested and shall wait for their reply.
regards
Phil
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Slow Upload Speed

Hi Phil,
I've responded to your Support Ticket Smiley
Chris Pettitt
Cloud Environments Engineer
pverity97
Newbie
Posts: 4
Registered: ‎28-06-2014

Re: Slow Upload Speed

Good.
Upload speed doubled as of this morning and shall watch with interest over the coming days to see if it will climb further. 
Have closed Support Ticket with thanks.