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Slow Upload Speed

nathandivey
Newbie
Posts: 4
Registered: 02-08-2013

Slow Upload Speed

Hi there,
I'm hoping somebody might be able to help me, for the past few weeks i've had very slow upload speeds. Here is some of the information i have on the problem.

Home > Thomson Gateway > Information

DSL Connection
Link Information
Uptime: 0 days, 0:19:31
DSL Type: G.992.1 annex A
Channel mode: Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,236 / 6,048
Bandwidth (Up/Down) [kbps/kbps]: 448 / 6,048
Data Transferred (Sent/Received) [kB/MB]: 0.00 / 52.67
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 23.5 / 40.5
SN Margin (Up/Down) [dB]: 31.0 / 16.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 2 / 0
FEC Errors (Up/Down): 4 / 67,813
CRC Errors (Up/Down): 4 / 422
HEC Errors (Up/Down): 5 / 4,286
This is the result of my BT speed test
Upload speed achieved during the test was - 0.04Mbps
Download speedachieved during the test was - 5.18 Mbps
I hope this is enough information
Any help offered would be greatly appreciated. Thanks
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Slow Upload Speed

Is that upload actually 0.04Mbps
If it is are you sure you don't have any P2P running
nathandivey
Newbie
Posts: 4
Registered: 02-08-2013

Re: Slow Upload Speed

Hello, thanks for your reply. I copied and pasted the figures from the BT website so its correct. I don't use any P2P sites. When i send an email it seems to take ages especially if there is any kind of attachment with it.
Community Veteran
Posts: 5,057
Thanks: 426
Fixes: 16
Registered: 10-06-2010

Re: Slow Upload Speed

Is this the infamous 585v8 wifi?
(582n stats seem to include 2 lines of vendor info, one with BDCM)
Edit: dug up a link to the 380 replies long 585v8 wifi issues thread: http://community.plus.net/forum/index.php/topic,92497.0.html
nathandivey
Newbie
Posts: 4
Registered: 02-08-2013

Re: Slow Upload Speed

Yes it is the 585 V8 router. Thanks for the link i'll have a read through it