Slow Speeds Still
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- Re: Slow Speeds Still
Slow Speeds Still
18-09-2010 11:56 AM
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[Moderator's note by Jim (Oldjim) All caps in title removed as per Forum Rules ]
Re: Slow Speeds Still
18-09-2010 3:14 PM
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Re: Slow Speeds Still
18-09-2010 4:21 PM
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Re: Slow Speeds Still
18-09-2010 6:39 PM
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Uptime: 0 days, 16:39:33
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 576
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 17.5
Line Attenuation (Up/Down) [dB]: 23.5 / 44.5
SN Margin (Up/Down) [dB]: 16.5 / 29.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 11 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 8 / 0
CRC Errors (Up/Down): 8 / 5
HEC Errors (Up/Down): 612 / 2
Re: Slow Speeds Still
18-09-2010 7:03 PM
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I've just nudged one of our faults guys, he's going to look at it for you so there should be an update soon.
Jojo
Re: Slow Speeds Still
18-09-2010 7:06 PM
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Re: Slow Speeds Still
18-09-2010 7:14 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Slow Speeds Still
18-09-2010 7:21 PM
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He's just updating the ticket then he's gonna give you a call.
Jojo
Re: Slow Speeds Still
18-09-2010 7:28 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Slow Speeds Still
18-09-2010 7:35 PM
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At the end of the day I might not be in work or getting paid but I've been through some of the same troubles with broadband connections myself in the past so if I can make a slight difference then that's enough payment for me.
Jojo
Re: Slow Speeds Still
19-09-2010 10:27 AM
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Re: Slow Speeds Still
20-09-2010 9:52 AM
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That's fab, just glad we could get some update for you and move forward a bit.
Jojo
Re: Slow Speeds Still
22-09-2010 10:00 AM
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Re: Slow Speeds Still
22-09-2010 4:49 PM
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I have applied for the banding to be removed so that we can see how high you can sync, as you are now syncing at the highest part of the banding. This has now been done and should take effect in a couple of hours. I'll check in later tonight and see how you're doing.
Jojo
Re: Slow Speeds Still
23-09-2010 8:44 AM
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