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Slow Speed
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Slow Speed
21-09-2017 7:04 PM
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My Internet has been ridiculously slow the past few weeks. I don't have TV so it's my only source of entertainment. Buffering takes hours! It's becoming really frustrating. I don't have a home phone so can't check the line. Tried master socket. Tried resetting. The Internet light keeps going off and back on again. I'm paying for Internet but barely even been able to do anything. I have been using my phone data mainly!
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Re: Slow Speed
25-09-2017 12:20 PM
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Hi there,
You're seeing the slow speeds due to the connection dropping out frequently.
I've been running line tests but they're not pointing towards any obvious issues.
Try following the checks here as your next port of call and let us know how you get on: https://goo.gl/tu2WWu
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Re: Slow Speed
25-09-2017 2:01 PM
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Already done all that
Message 3 of 4
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Re: Slow Speed
25-09-2017 3:28 PM
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OK, it would be a good idea to report a fault next: http://faults.plus.net
Let us know when you have.
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