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Slow Login/Wrong IP allocated

sherbrooke-pn
Dabbler
Posts: 12
Registered: 31-07-2007

Slow Login/Wrong IP allocated

For the past hour we've had a problem with our connection
- No Traffic
- Rebooted the router
- Time for the line to Sync normal
- Time to Login slow (3+ mins)
- When finally logged in the allocated IP does not match our static IP and the internet is unusable
I've check Plusnet's service status page but can't see any issues, anyone any ideas?

EDIT - Also noticed that while it's logging in the router is saying "bad username or password"
2 REPLIES
Joshc
Grafter
Posts: 167
Registered: 23-12-2014

Re: Slow Login/Wrong IP allocated

Good evening,
Service update is going up in 2mins. We do have an issues trying to establish a connection after discounting.
sherbrooke-pn
Dabbler
Posts: 12
Registered: 31-07-2007

Re: Slow Login/Wrong IP allocated

Thanks Joshua