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Slow Internet Speeds

michael41
Grafter
Posts: 37
Registered: 18-09-2010

Slow Internet Speeds

Hi
I've been having problems with my internet now for a while with slow speeds.
These are my current speeds    Download speed: 0.59Mb/s Upload speed: 0.34Mb/s IP:  ISP: PlusNet Technologies Ltd
I have tried restarting the router but has made no difference,
Thanks
Michael
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Slow Internet Speeds

Please provide the information requested here to allow us to see what is happening http://community.plus.net/forum/index.php/topic,96155.0.html
Plusnet Help Team
Plusnet Help Team
Posts: 13,122
Thanks: 158
Fixes: 55
Registered: 27-04-2007

Re: Slow Internet Speeds

It looks like a period of instability led to the reduction in speeds. That seems to have settled down and I've increased the connection profile to 1400kbps so you should see some improvement now.
Let us know if not.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
michael41
Grafter
Posts: 37
Registered: 18-09-2010

Re: Slow Internet Speeds

Hi Adam
The speed has gone up now to approx 1 mb which is an improvement, I have attached the connection details from before and after I rebooted my router from the changes were made.
Would my speed be better if interleaving was turned off?
Will fibre optic be available in my area soon as I see BT doing alot of work, is there any better speed packages available for business's ?

Regards
Michael
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Slow Internet Speeds

Hi Michael,
You have a very long line so interleaving is helping your line perform better.
Fibre is enabled at your exchange and your cabinet is fibre ready from our records. You can view what's available for you <a href="http://plus.net">here</a>.
Chris