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Slow FTTC download after power cycling router
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Slow FTTC download after power cycling router
02-04-2013 10:25 PM
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Had this since the evening of install. Ran brilliantly till we needed to turned the router off to have a tidy-up of the power cables after install
Download speedachieved during the test was - 8.55 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
Estimated line speed:
75Mb (Accurate to within +/- 1Mbit) - Checked on 2013-03-01 22:16:05
Current line speed:
9.5 Mb
I'd imagine it just needs a kick at PN end as the current speed is rather suspiciously close to our old ADSL2 speed. Can't run the TAP3 test to confirm though as it seems dead again.
Can anyone at PN give ticket 67760216 a bump? Sure it's something simple but it's taking a bit longer for a response than I'd expect...
Download speedachieved during the test was - 8.55 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
Estimated line speed:
75Mb (Accurate to within +/- 1Mbit) - Checked on 2013-03-01 22:16:05
Current line speed:
9.5 Mb
I'd imagine it just needs a kick at PN end as the current speed is rather suspiciously close to our old ADSL2 speed. Can't run the TAP3 test to confirm though as it seems dead again.
Can anyone at PN give ticket 67760216 a bump? Sure it's something simple but it's taking a bit longer for a response than I'd expect...
Message 1 of 5
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Re: Slow FTTC download after power cycling router
03-04-2013 10:17 AM
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Current line speed needs a boost!
Message 2 of 5
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Re: Slow FTTC download after power cycling router
03-04-2013 8:01 PM
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Looks like that yeah! Just waiting for PN to action the ticket logged on Monday...
Message 3 of 5
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Re: Slow FTTC download after power cycling router
03-04-2013 8:17 PM
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Someone on here from PN will pick up on it - or it might be worth speaking to the support guys who should be able to do it over the phone.
Message 4 of 5
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Re: Slow FTTC download after power cycling router
05-04-2013 9:19 AM
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Message 5 of 5
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- Slow FTTC download after power cycling router