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Slow Broadband Help needed to increase

KitKite
Dabbler
Posts: 14
Registered: 11-11-2016

Slow Broadband Help needed to increase

Could someone look at my broadband connection. It's approx 2600kbps when it was 6500kbps and has been approx 8000kbps. Also the connection mode is now G.992.3 when it was G.992.5

Thanks

Link Information
       
Uptime: 5 days, 11:20:42
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 1,204 / 2,638
Data Transferred (Sent/Received) [MB/GB]: 257.24 / 3.87
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 22.0 / 39.0
SN Margin (Up/Down) [dB]: 6.1 / 18.3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 25 / 0
FEC Errors (Up/Down): 0 / 2,844,418
CRC Errors (Up/Down): 399 / 31
HEC Errors (Up/Down): 256 / 112
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: Slow Broadband Help needed to increase

I can see we've updated your fault this morning.

Let us know if you're still having issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team