Slow Broadband Help needed to increase

[#1]

Could someone look at my broadband connection. It's approx 2600kbps when it was 6500kbps and has been approx 8000kbps. Also the connection mode is now G.992.3 when it was G.992.5

Thanks

Link Information

Uptime:	5 days, 11:20:42
DSL Type:	ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]:	1,204 / 2,638
Data Transferred (Sent/Received) [MB/GB]:	257.24 / 3.87
Output Power (Up/Down) [dBm]:	12.6 / 0.0
Line Attenuation (Up/Down) [dB]:	22.0 / 39.0
SN Margin (Up/Down) [dB]:	6.1 / 18.3
System Vendor ID (Local/Remote):	TMMB / ----
Chipset Vendor ID (Local/Remote):	BDCM / IFTN
Loss of Framing (Local/Remote):	0 / 0
Loss of Signal (Local/Remote):	0 / 0
Loss of Power (Local/Remote):	0 / 0
Loss of Link (Remote):	-
Error Seconds (Local/Remote):	25 / 0
FEC Errors (Up/Down):	0 / 2,844,418
CRC Errors (Up/Down):	399 / 31
HEC Errors (Up/Down):	256 / 112

[#2]

I can see we've updated your fault this morning.

Let us know if you're still having issues