Sites not loading
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- Re: Sites not loading
Sites not loading
10-02-2016 7:44 AM
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One example for me atm is http://www.flickr.com
Left to load for several minutes: nothing. Reload, still just a progress bar. Go back to it after posting this and it loads fine.
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Sites not loading
10-02-2016 1:03 PM
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We're not aware of any issues that might be causing this for you.
Is it just certain sites or all?
If it's the latter I'd run a speedtest to see if that highlights an issue: http://speedtest.btwholesale.com/
Re: Sites not loading
11-02-2016 1:22 PM
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Both http://isitdown.co.uk/www.bsfa.co.uk and http://downforeveryoneorjustme.com/http://www.bsfa.co.uk/ report that it's working...
Re: Sites not loading
11-02-2016 1:35 PM
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Re: Sites not loading
11-02-2016 4:00 PM
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Quote from: Listicath I'm also having problems, but with http://www.bsfa.co.uk just not appearing at all.
This seems to be a DNS problem, the Plusnet DNS servers aren't resolving the IP address of bsfa.co.uk, and are returning SERVFAIL responses instead.
You may be able to work around the issue by changing the DNS servers used by your computer or router, to Google DNS 8.8.8.8 and 8.8.4.4 or OpenDNS 208.67.222.222 and 208.67.220.220.
Re: Sites not loading
11-02-2016 4:31 PM
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Re: Sites not loading
11-02-2016 5:48 PM
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Re: Sites not loading
11-02-2016 7:06 PM
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Re: Sites not loading
13-02-2016 2:07 AM
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Another example this morning :-
https://m.mg.mail.yahoo.com/
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Sites not loading
13-02-2016 2:45 AM
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Quote from: _Adam_Walker_ Hi Keeef,
We're not aware of any issues that might be causing this for you.
If switching to an open DNS and having that resolve the issue isn't an indication that there is an issue with Plusnest's default DNS servers I don't know what is..?
More than a few posts on this topic now also with more than a few people having the same issue, and thats just the ones that make their way into the forum, i'll bet most don't.
Re: Sites not loading
13-02-2016 6:49 AM
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Re: Sites not loading
13-02-2016 1:26 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Sites not loading
13-02-2016 4:30 PM
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John
Re: Sites not loading
13-02-2016 4:39 PM
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John
Re: Sites not loading
15-02-2016 12:37 AM
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Download Speed (Mbps) : 0.00
Upload Speed (Mbps) : 15.30
Ping Latency (ms) : 27.38
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