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Signed up for Telephone & BB but no activation date

rma2000
Newbie
Posts: 3
Registered: ‎14-02-2014

Signed up for Telephone & BB but no activation date

Hi all I am a new customer I signed up for Landline and broadband but have not received no activation  can some one please help thanks
4 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Signed up for Telephone & BB but no activation date

Hi rma2000,
Thanks for your post and welcome to the Forum!
I have replied to ticket 81302099 on your account and you can view this here: https://portal.plus.net/my.html?action=tickets.
rma2000
Newbie
Posts: 3
Registered: ‎14-02-2014

Re: Signed up for Telephone & BB but no activation date

Hi any update with my new line and broadband the telephone appears to be working but no broadband
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Signed up for Telephone & BB but no activation date

I've just taken a look at this and everything looks fine for us to progress the order for you.
My colleague, Linn, will be getting this sorted for you this afternoon. We'll pop you a further update on Ticket: 81302099 this afternoon for you.
Chris Pettitt
Cloud Environments Engineer
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Signed up for Telephone & BB but no activation date

Hi rma2000,
I've just closed ticket 81302099 on your account and also sent you a text message.