Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
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Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 12:27 AM
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I understand PlusNet are about to start transferring all users to the new Postini spam system. So, should I continue to forward my incorrectly marked or otherwise spam/ham to the above addresses? Will this do any good?!!! Is there a better alternative now?
Yours,
Martin
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 2:00 AM
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Quote from: snozboz should I continue to forward my incorrectly marked or otherwise spam/ham to the above addresses?
No Point.
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 8:11 AM
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For indicating new types of spam, send untagged spam as an attachment to spam@postini.com, there is no 'notspam' address I am aware of.
SW.
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 8:15 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 10:08 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 10:33 AM
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Quote from: Bob Hi godsell4, can I ask where that information came from as it's not something I'm personally aware of?
Its on their website.
Clicky
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
16-01-2008 10:49 AM
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Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
17-01-2008 9:41 PM
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Is there a member of staff around to check this, and give the official line?
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
20-01-2008 6:29 PM
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Please would a member of staff get back to me on this?
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
21-01-2008 8:11 AM
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Quote from: snozboz ... postini offer an address to report missed spam, but they don't offer an address to report email incorrectly marked as spam ...
Correct. Postini allow you to report new spam to them that got through to your mailbox. Postini are so great of course there is no need for a notspam address. Last sentance was a joke.
SW.
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
21-01-2008 5:36 PM
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I even have several redirects set up for names that were always spam set to send any mail straight to the spam@ address.
But on the plus (!) side, the amount of spam has decreased dramatically
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
21-01-2008 7:58 PM
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But look at http://usertools.plus.net/status/archive/1200939856.htm
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
21-01-2008 11:19 PM
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I've booked a workshop with the relevant parties tomorrow so we can make some progress with this. What we're likely to do is change the forwarding addresses we're using. We also need to ask that emails are now forwarded as attachments as opposed to inline and look into updating the Webmail plugin.
To be honest, we'll need to overhaul the spam pages entirely when we start offering white-listing/black-listing etc. but I think it's important we've got accurate info there in the meantime.
So far, I've found this page and this page that reference the @despamchecker forwarding addresses. If anybody knows of any others then please do let me know.
I think we're going to go with @spamtraining as the forwarding address this time round.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
21-01-2008 11:50 PM
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Once the details are stable PUG can get this Tutorial updated.
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Should we still send missed spam/ham to despamchecker.plus.com to train Postini?
22-01-2008 12:52 AM
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The following was sent as a reply to a ticket of mine today.
Bob Milton.
Copy follows
"The following comment was added to the Question
Dear Mr Milton,
I have had a look at the header that you have pasted into the ticket but it is not complete. Below i have attached a guide from our portal with instruction on how to copy the full email header. If you could follow this and then respond to this ticket we will be able to look into your problem further.
http://www.plus.net/support/email/email_troubleshooting/email_troubleshooting.shtml
Below is some further information on spam. I hope it helps.
Please check our Spam Protection Guide to find out how you can combat unwanted emails:
http://www.plus.net/support/security/spam/spam_protection_guide.shtml
You may also want to visit the blog articles we posted recently, which offer practical guides to help you remove spam as an issue:
http://community.plus.net/comms/2007/07/17/using-the-manage-my-mail-tool/
http://community.plus.net/comms/2007/07/17/emailspam-deliverables-update-part-ii/
If you have any further queries please do not hesitate to get in touch."
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