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Shocked slow as snail on my fibre

goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Shocked slow as snail on my fibre

For the first time since my fibre went activated on 13th February. The speed has dropped from 72Meg / 17Meg to a horrible 8Meg / 1Meg and high ping. Is it my exchange start to congestion? I can see my TBB live monitor had very high ping just after 8pm.
1st test:
2nd test:
I just done my soft disconnection to try different gateway but it no different and here is my TBB speedtest: http://www.thinkbroadband.com/speedtest/results.html?id=139448643772791584533
814 REPLIES
buseng12
Grafter
Posts: 368
Registered: 14-06-2013

Re: Shocked slow as snail on my fibre

Sorry it's not much help but join the club. Look here.
http://community.plus.net/forum/index.php/topic,124740.0.html
goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

Sound like serious issues at Plusnet end? or BT network?
I did asked my best mate to check his plusnet fibre as he also on 80/20 as he only getting 4Meg as he say it the first time he see very slow tonight for 4 months!
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Shocked slow as snail on my fibre


Same...
goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

Glad it wasn't me as I thought it could be my exchange congestion but everyone elses the same as me. Hopefully plusnet sort it out with BT.
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Shocked slow as snail on my fibre

Run the Further Diagnostics and it will ask you to run a further test at the bottom of the page.
goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

No point to run this if everyone elses the same problem as mine. I check again tomorrow.
I just ran bt speedtest and comeback with this:
Download speedachieved during the test was - 8.09 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-77.42 Mbps .
Additional Information:
IP Profile for your line is - 77.42 Mbps
dynoman
Dabbler
Posts: 20
Thanks: 3
Registered: 29-07-2013

Re: Shocked slow as snail on my fibre

Same here too ..... My normal speeds are in the high 60's down and about 18 up

weird thing i have noticed as well if i run speedtest.net it puts my location way up in Liverpool / Manchester area, Normally it gets my location about right down near London (which is where i am). Probably means nothing but it's never done it before.
probably just a useless observation  Huh
Anyway i hope this gets sorted soon, Gaming tonight has been dreadful with massive pings and the odd disconnection from game server (not total disconnection from net)   Angry  Angry
goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

No disconnection here, just a painful slow speed. Only one soft disconnection by me as I just thought switching to different gateway will solved the slow speed, but it isn't happen. I think it BT network issues. I can see other slow speed from BT forum too.
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Shocked slow as snail on my fibre

Quote from: goldenfibre
No point to run this if everyone elses the same problem as mine. I check again tomorrow.

This test will show if it is a PN or BT problem. So there is quite a big importance running it....
goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

TAP 3 isn't working!
Speed test seem to return to normal now
BTW speedtest View My Video
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Shocked slow as snail on my fibre

hmm...tell Chris about the TAP3 on the thread about the PT..he needs to raise this with BTw.
goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
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Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

goldenfibre
Aspiring Pro
Posts: 2,589
Thanks: 45
Fixes: 2
Registered: 01-06-2010

Re: Shocked slow as snail on my fibre

What is the hell going on? Cannot believe this speed from plusnet fibre just now. Quite shocking!


the graph look pretty bad after 8pm (2nd times now - last night and this evening)
Plusnet should look into this! 19Meg out of 72Meg is not accepted for fibre sold as product as estimated 79.9/19.9 by BTW
That speed is a joke (just like going back to ADSL2+)
thesawdust
Grafter
Posts: 384
Registered: 28-10-2013

Re: Shocked slow as snail on my fibre

Mines not that bad, but been getting same every night