Service down 13/07/2013 @ 17:10pm

[#1]

Anyone else lost service?
Doesn't look like a BT issue, line tests are fine,
Lee  

[#2]

Something happened then, my dsl disconnected but I put it down to my high error rates and high snrm due to interference
My internet was only own a few minutes, then back up and still on, interference and all.
gtowen

[#3]

Not a general issue - no problems here:
Line state: Connected
Connection time: 15 days, 20:33:05

[#4]

Bloody typical this is, the only weekend I've got to work from home.
Changed router, rj11 cable, removed faceplate etc. looks like im going to have to sit tight..

[#5]

does this give any information http://status.zen.co.uk/broadband/

[#6]

What a useful page - Bookmarked 
I'll edit the bookmark to point at the PlusNet portal when they add a similar page...   

[#7]

i dunno  my connection been fine for games all day , but just tried now and its weird  slow page loads and game feel laggy
pcl-ag02 goint to try a hop again 

[#8]

Quote from: Oldjim

does this give any information http://status.zen.co.uk/broadband/

Very useful, thanks
Unfortunately my area isn't on that list

[#9]

AAISP have a good writeup - https://status.aa.net.uk/apost.cgi?incident=1819

[#10]

Given up tonight
Router confirming concentrator not reachable...
Thanks for all the info everyone.

[#11]

I cannot see anything on there for my area but my net went from 35 dl last night to 0.3 meg then normal until 12 today then off at just gone 8pm
Plusnet said they cannot see a fault and nothing has been reported apart from a few calls due to slow Internet.
My phone and iPad speed has literally halved at best, laptop seems semi ok for a while.
Do we just sit tight and hope? I guess it is not just me having the problem then. Literally from fast speed to almost nothing download but router stating it is connected yet cannot view a web page.
Regards
Craig

[#12]

Hi Ldjh1985,
It still seems that you're not connected, have you tried to reconnect? If you have and it's still not working I'd suggest running through our faults wizard at http://faults.plus.net
@hypnoboy
I can see that we have pushed this fault back for further investigation today and our faults team will update you as soon as they can.