Service Status Number?
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Service Status Number?
30-11-2014 7:07 PM
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Appreciate any help
Thx
Re: Service Status Number?
30-11-2014 7:16 PM
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Re: Service Status Number?
30-11-2014 7:38 PM
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...
Re: Service Status Number?
30-11-2014 7:46 PM
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Quote from: Oldjim the number is actually 0800 917 6714 but whether it was updated I have no idea as phoning it now shows no open issues
The number was updated with the MSO when i rang it late this morning , which is progress from the last few MSO where there was no updates .
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Service Status Number?
30-11-2014 9:18 PM
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Thx
Re: Service Status Number?
30-11-2014 9:23 PM
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0800 013 2632
0330 123 9197
9am - 8pm Monday to Friday
9am - 5.30pm Saturday
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Service Status Number?
30-11-2014 9:30 PM
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When I noticed people were still struggling to connect just after 6.00pm I rang it, and it had nothing - presumably because of http://usertools.plus.net/status/archive/1417353757.htm.
Clearly they are being somewhat short sighted, as I would have expected it to give the basic guidelines for trying to reconnect, to save calls to CSC
You beat me to the Customer Options numbers
Re: Service Status Number?
30-11-2014 9:36 PM
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Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Service Status Number?
30-11-2014 11:14 PM
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Quote from: I Yes, Residential cancellations
0800 013 2632
0330 123 9197
9am - 8pm Monday to Friday
9am - 5.30pm Saturday
Regards
Mike
Cheers............................appreciated
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