Second request: please uncap my upload
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Second request: please uncap my upload
Second request: please uncap my upload
06-12-2013 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks!
* EDIT I have found a copy of my VR graphs in a message responding to the fault I raised
If my upload is uncapped is this free or does it cost me?
Re: Second request: please uncap my upload/Visual Radius graphs
07-12-2013 5:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Second request: please uncap my upload
07-12-2013 6:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Raise a ticket https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
The reason your previous request wasn't picked up is that it was one line in the middle of a thread - Plusnet staff can't read every post
I assume the speed you are referring to is actually kbytes per sec not kbits per sec
Re: Second request: please uncap my upload
07-12-2013 7:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yep: kB/Sec, sorry about that.
I've been told by a member of staff that they are monitoring my thread at http://community.plus.net/forum/index.php/topic,119868.0.html so was a little surprised that my request hasn't already been picked up on. For this reason - and the fact that it takes an age for tickets to be picked up on (and clogs up the ticket system) - I would rather not raise another ticket. It isn't the first request in that thread that has failed to be noticed either. My worry is that if the thread falls too low it won't be picked up on at all. Again.
Once this has been answered please feel free to lock/delete/whatever it as I am uneasy having two threads open as it is and would rather it was all dealt with on my other thread.
My problems are a month old now so please excuse my impatience.
Re: Second request: please uncap my upload
07-12-2013 7:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Simples.
Re: Second request: please uncap my upload
07-12-2013 8:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Second request: please uncap my upload
07-12-2013 8:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Second request: please uncap my upload
07-12-2013 9:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I suppose the answer with regard to DropBox would be to restrict upload bandwidth through the UI but I expected a little more bandwidth to play with. I'll see if my upload can be uncapped and work out what I have before restricting. Right now I've paused syncing as there are some large files that I already have backed up so I can afford to wait a little while.
Would you happen to know whether uncapped upload is free or chargeable?
Re: Second request: please uncap my upload
07-12-2013 9:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Second request: please uncap my upload
07-12-2013 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the help there. It appears I am 21CN:
But if I have made a mistake there and there is a charge I think I will learn to live with the capped upload. Being a skinflint and all.
Re: Second request: please uncap my upload
09-12-2013 11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Second request: please uncap my upload
09-12-2013 11:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Second request: please uncap my upload
09-12-2013 5:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Brilliant stuff, much appreciated.
Cheers
Re: Second request: please uncap my upload
10-12-2013 6:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Second request: please uncap my upload