Second day of Fibre and down to 5mb from 37mb
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Second day of Fibre and down to 5mb from 37mb
13-02-2013 7:54 PM
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I'm being inpatient I know but a drop from 37mb to 5m in the first day is a bit annoying!
I'm guessing its because I moved my router earlier, there wasn't anything wrong with the connection - is there anything I can do?
Thanks, Max
Re: Second day of Fibre and down to 5mb from 37mb
13-02-2013 9:19 PM
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http://speedtest.btwholesale.com/
Ex-Broadband Service Manager
Re: Second day of Fibre and down to 5mb from 37mb
13-02-2013 9:22 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Second day of Fibre and down to 5mb from 37mb
13-02-2013 9:28 PM
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Quote from: Kelly Can you do a bt speed test for me? and a traceroute to the bbc?
http://speedtest.btwholesale.com/
Down: 3.57
Up: 5.61
Ping: 42.00
Speedtest.net just showed 2mb down.
Quote Tracing route to www.bbc.net.uk [212.58.246.94]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 26 ms 10 ms 10 ms lo0-central10.ptw-ag04.plus.net [195.166.128.194
]
3 9 ms 9 ms 9 ms link7-central10.ptw-gw01.plus.net [84.93.248.108
]
4 9 ms 9 ms 9 ms xe-10-0-0.ptw-cr01.plus.net [212.159.1.40]
5 9 ms 9 ms 9 ms ae2.ptw-cr02.plus.net [195.166.129.5]
6 33 ms 9 ms 9 ms ae2.ptw-cr01.plus.net [195.166.129.4]
7 9 ms 9 ms 9 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
8 *
Re: Second day of Fibre and down to 5mb from 37mb
13-02-2013 9:38 PM
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Apologies!
Re: Second day of Fibre and down to 5mb from 37mb
13-02-2013 9:39 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Second day of Fibre and down to 5mb from 37mb
14-02-2013 11:32 AM
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Let us know if anything changes or you have any other questions.
Re: Second day of Fibre and down to 5mb from 37mb
15-02-2013 2:35 PM
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If you were to come across this again, would you be able to run a few checks?
- Firstly a speed test at http://speedtest.btwholesale.com and run further diagnostic after the test has completed
- Check which gateway you're on at http://usertools.plus.net/@gateway/
- Run a pingpath command, to run the pingpath command you'd need to open a command prompt and type the following, 'pathping ntp.plus.net -q 50'
If you could post the results that would be great.
Thanks,
Chris
Re: Second day of Fibre and down to 5mb from 37mb
03-03-2013 7:05 PM
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Re: Second day of Fibre and down to 5mb from 37mb
03-03-2013 7:19 PM
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Logging into the router, clicking disconnect then reconnect 10 seconds later solved the issue for me.
Re: Second day of Fibre and down to 5mb from 37mb
03-03-2013 7:40 PM
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Quote from: picbits Mine went from 65mb to 6mb the other night.
Logging into the router, clicking disconnect then reconnect 10 seconds later solved the issue for me.
You are right, odd!
Thanks
Re: Second day of Fibre and down to 5mb from 37mb
03-03-2013 7:49 PM
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That way Plusnet can spot any patterns with low speed gateways and hopefully fix the issue.
Re: Second day of Fibre and down to 5mb from 37mb
06-03-2013 6:21 PM
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Re: Second day of Fibre and down to 5mb from 37mb
06-03-2013 6:37 PM
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Re: Second day of Fibre and down to 5mb from 37mb
06-03-2013 6:51 PM
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Quote from: Edzashed Well it could be this bad have been like this seven weeks now on FTTC..
Well if its been like that for 7 weeks I think you have grounds to leave without penalty... I shall just continue all night now gateway hopping and forget anything else i have to do that needs speed, because PN Fibre is no good for that!!
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