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Screen going blank

Tuglet
Newbie
Posts: 1
Registered: 23-03-2017

Screen going blank

I keep getting this message on my ipad

a error occurred with this page so it was reloaded. At the same time the lights on my router flash like anything.

Does this mean the router is faulty

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 361
Fixes: 114
Registered: 22-08-2015

Re: Screen going blank

Hi there, first of all a warm welcome to the community forums.

 

I've run a few checks on your account and I'm not identifying a problem except that your router hasn't dropped the connection for 24 days. I'd advise to try turning the router off and on in the first instance.

 

Please let us know how you get on. (Also, if the lights flash on the router this is normal unless the ones labelled power or broadband are flashing)

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support