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Screen going blank

Posts: 1
Registered: ‎23-03-2017

Screen going blank

I keep getting this message on my ipad

a error occurred with this page so it was reloaded. At the same time the lights on my router flash like anything.

Does this mean the router is faulty

Plusnet Staff
Plusnet Staff
Posts: 2,154
Thanks: 374
Fixes: 117
Registered: ‎22-08-2015

Re: Screen going blank

Hi there, first of all a warm welcome to the community forums.


I've run a few checks on your account and I'm not identifying a problem except that your router hasn't dropped the connection for 24 days. I'd advise to try turning the router off and on in the first instance.


Please let us know how you get on. (Also, if the lights flash on the router this is normal unless the ones labelled power or broadband are flashing)

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff