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Same speed after upgrade
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Same speed after upgrade
26-09-2014 3:01 PM
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Hello guys,
We just upgraded our line to fibre, unfortunately the download speed it is still the same, only upload speed has been increased. I would appreciate if someone can suggest what I need to do. Thank you in advance.
We just upgraded our line to fibre, unfortunately the download speed it is still the same, only upload speed has been increased. I would appreciate if someone can suggest what I need to do. Thank you in advance.
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Re: Same speed after upgrade
26-09-2014 3:05 PM
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Is this FTTC or FTTP?
Out of interest, did you find the link to this forum from here http://www.plus.net/support/broadband/fibre/ ?
Out of interest, did you find the link to this forum from here http://www.plus.net/support/broadband/fibre/ ?
Message 2 of 9
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Re: Same speed after upgrade
26-09-2014 3:06 PM
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Yes, I found this link from the same page
Message 3 of 9
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Re: Same speed after upgrade
26-09-2014 3:09 PM
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I think FTTC
Message 4 of 9
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Re: Same speed after upgrade
26-09-2014 3:11 PM
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Thanks - you need this thread to be moved and for one of the CRT members to pick it up and change your Plusnet profile speed.
Message 5 of 9
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Re: Same speed after upgrade
26-09-2014 3:11 PM
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Did I posted to the wrong section?
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Re: Same speed after upgrade
26-09-2014 3:13 PM
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Andy I would appreciate if you could move this thread to the right section
Message 7 of 9
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Re: Same speed after upgrade
26-09-2014 4:24 PM
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Hi geidrala25
Just letting you know you're profile's been altered to reflect your correct speeds
Give it 15 minutes and if you haven't seen a change give your router a quick reboot!
Just letting you know you're profile's been altered to reflect your correct speeds
Give it 15 minutes and if you haven't seen a change give your router a quick reboot!
Message 8 of 9
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Re: Same speed after upgrade
26-09-2014 4:28 PM
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Thank you very much for your help.
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