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SPEED

kingsrb
Newbie
Posts: 1
Registered: ‎13-11-2017

SPEED

I received the following information recently.

From November we’ll be boosting the upload speed of your service, going from 1.9Mbps up to a whopping 9.5Mbps, which should make uploading stuff to the internet quicker*.

It is now the 13th November and there is still no improvement in the upload speed. Has anyone else received the same message. What does the term From November mean. In my book it means within a few days of the start of November. Perhaps in Plusnet terms it means anytime after the start of November, which year, which month, when? Why cannot Plusnet be more explicit.?

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 14,711
Thanks: 5,502
Fixes: 393
Registered: ‎30-07-2007

Re: SPEED

They have been more explicit in this thread https://community.plus.net/t5/Fibre-Broadband/Upload-Speed-Increase/m-p/1487034#M67075

Just to confirm we hope to have everbody moved over by the end of November.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mav
Moderator
Moderator
Posts: 22,392
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: SPEED

Moderator's note:

Thread locked in favour of above link.

Forum Moderator and Customer
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