[SOLVED] Images Not Being Displayed - Plusnet Or Microsoft
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- [SOLVED] Images Not Being Displayed - Plusnet Or M...
Re: Images Not Being Displayed - Plusnet Or Microsoft
16-11-2009 8:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
One of the things we did was to remove all reference to Adobe Flash using an adobe tool and tyen re-install the latest version. He told me that Adobe Flash also handles static images as well as things like i-player. I had told him during the conversation that i-player was workeing fine and that all BBC web stuff was OK too. I also mentioned to him that I was having no problems with an old laptop running Kubuntu and Firefox. He then asked if I was running Firefox on my offending machine which I wasnt at the time. I think he asked that so that he could then say it was Firefox fault.
As I say, he did improve matters but I think he just got lucky. The same night and since there is no difference. Very rarely get pictures from the google image page and the same in e-bay. I'm living with it - but getting increasingly annoyed. One day, I know PN will be back to acceptable speed and performance. When that day arrives - I will return to the issue. For now it would seem that there are just too many possibilities at the various layers and providers of the total service. One day, we might just have one single provider of broadband/operating system and telecoms. If John Lennon was still alive would he add another verse to his Imagine song?
Re: Images Not Being Displayed - Plusnet Or Microsoft
17-11-2009 7:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Given the fact that the problem is evident on multiple machines the first thing I would do if you haven't done already (forgive me if you have) is to try an alternative modem/router.
I recognise that things seem to work OK some of the time but hardware problems/misconfiguration can be an odd breed at times.
At this side we could arrange for you to disconnect so that we could dial in as yourself and see if we can replicate the problem however if I'm honest I'm quietly confident we wouldn't be able to.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Images Not Being Displayed - Plusnet Or Microsoft
17-11-2009 9:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have no idea where I can get a loan modem/router from but will try. No disrespect, but although I'm happy to swap (if I can get one), it doesn't answer my nagging question when fault finding; "What has changed?" The 3com wireless router has served me well a few years now. I am now having the same problems with XP and Kubuntu machine on the same router. Could PN speed/performance be a cause? (Clearly not tonight - see below). Any other diagnostics I could run? I'd need an idiots guide.
Re: Images Not Being Displayed - Plusnet Or Microsoft
17-11-2009 9:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Whooppee! So it must have been speed/performance. Any comment from anyone?
Re: Images Not Being Displayed - Plusnet Or Microsoft
17-11-2009 9:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Now not as good. Some images display - but not all. Could it be the ping times - packet loss? I haven't much of a clue what I'm talking about here - but I have read many other posts and articles over the years and "they" often talk about this.
Re: Images Not Being Displayed - Plusnet Or Microsoft
17-11-2009 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
See attachment.
Just spotted - Bob it is an Akamai server - Does Orbrey know any more?
Re: Images Not Being Displayed - Plusnet Or Microsoft
17-11-2009 11:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All the hops in the plus.net domain are perfectly acceptable to me, the rest not too bad.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Images Not Being Displayed - Plusnet Or Microsoft
18-11-2009 8:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote The 3com wireless router has served me well a few years now.
it could be after that time that your router is tired out, most have a life of about 2 to3 years,
Re: Images Not Being Displayed - Plusnet Or Microsoft
18-11-2009 8:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re:Images Not Being Displayed - Plusnet Or Microsoft
18-11-2009 4:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It definitely is an akamai server, as per the resolved name in your traceroute - a1223.cp.akamai.net though as Bob says your problems may well not be caused by these issues. It would definitely be worth testing with an alternative router, if you can.
Re: Images Not Being Displayed - Plusnet Or Microsoft
28-11-2009 12:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have to admit to being sceptical about the possible solution - but you learn something new every day.
Could a kind moderator please amend the topic to include SOLVED in the topic title.
Many thanks to all.
Re: Images Not Being Displayed - Plusnet Or Microsoft
28-11-2009 4:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: [SOLVED] Images Not Being Displayed - Plusnet Or Microsoft
28-11-2009 5:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: [SOLVED] Images Not Being Displayed - Plusnet Or Microsoft
29-11-2009 2:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: [SOLVED] Images Not Being Displayed - Plusnet Or Microsoft
29-11-2009 4:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- [SOLVED] Images Not Being Displayed - Plusnet Or M...