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SNRM set to 6db please

Justinian
Grafter
Posts: 52
Registered: 02-07-2013

SNRM set to 6db please

Hello,
If someone from Plusnet support is watching these forums, could you please help.
For some reason on saturday I had a 3db profile applied to my adsl connection. Even if I had a stable 3db connection couple of months before, this time the connection is not quite that stable.
Can I have it manually set back at 6db please ? I guess the interleave could be set to off as well, on the 6db profile.
Thank you.
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: SNRM set to 6db please

Hi Justinian,
I've reset the SNR for you, this you should see today. If all goes well, we'll remove the interleaving later.
Tony
 Tony
 Plusnet Support
Justinian
Grafter
Posts: 52
Registered: 02-07-2013

Re: SNRM set to 6db please

Thanks, the connection is much more stable now, I think we can set interleave to off when you are ready.
dick:quote
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: SNRM set to 6db please

Hi,
I've placed the order for you. You should be interleaving free by tomorrow morning. Let me know if you have any problems.
Tony
 Tony
 Plusnet Support