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SNRM going a bit daft.

Moderator
Moderator
Posts: 26,183
Thanks: 1,330
Fixes: 60
Registered: 14-04-2007

SNRM going a bit daft.

Don't know what happened at 17:43. Presumably a drop in sync at a bad time of the day Undecided
Quote
Tue 13 Aug 2013  17:41:41 Rx-Noise=5.8  Rx-Sync=13191
Tue 13 Aug 2013  17:42:11 Rx-Noise=5.8  Rx-Sync=13191
Tue 13 Aug 2013  17:42:41 Rx-Noise=5.8  Rx-Sync=13191
Tue 13 Aug 2013  17:43:11 Rx-Noise=0.0  Rx-Sync=
Tue 13 Aug 2013  17:43:41 Rx-Noise=0.0  Rx-Sync=
Tue 13 Aug 2013  17:44:11 Rx-Noise=9.1  Rx-Sync=11347
Tue 13 Aug 2013  17:44:41 Rx-Noise=9.1  Rx-Sync=11347
Tue 13 Aug 2013  17:45:12 Rx-Noise=9.1  Rx-Sync=11347

Looks like a router reboot is needed at a better time of the day.

Customer and Forum Moderator.

5 REPLIES
Superuser
Superuser
Posts: 9,386
Thanks: 697
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Registered: 06-04-2007

Re: SNRM going a bit daft.

Or has DLM decided to raise your target noise margin to 9dB? Sad
David
Moderator
Moderator
Posts: 26,183
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Registered: 14-04-2007

Re: SNRM going a bit daft.

Looks like it as a reboot left it stuck up there.
and....
Quote
Download speedachieved during the test was - 9.89 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 9.96 Mbps

Time for a line reset request methinks.

Customer and Forum Moderator.

Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: SNRM going a bit daft.

As you have a Billion BiPac 7800N, have you tried setting the target SNR, to say 4.5dB, on the '/snr.cgi' page ?
Plusnet Help Team
Plusnet Help Team
Posts: 13,010
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Registered: 27-04-2007

Re: SNRM going a bit daft.

@Strat,
I just ran an SNR reset for you and have since tested the line and can see that the SNR is now 6.1db so you should see some improvement to speeds too Smiley
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Moderator
Moderator
Posts: 26,183
Thanks: 1,330
Fixes: 60
Registered: 14-04-2007

Re: SNRM going a bit daft.

@Adam thanks for that and yes everything is back to 'normal'. Smiley
@purleigh thanks  I was aware of that page but 1) my line might not take kindly to a forced SNRM at that level and 2) I prefer the BT system to pick it's own even though it does get it wrong occasionally. Smiley

Customer and Forum Moderator.