SNR reset
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SNR reset
15-02-2013 11:04 AM
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Please can you reset my SNR. Have only been able to get 4.2 mbps max since joining Plusnet, I used to get 5.8 mbps.
Re: SNR reset
15-02-2013 12:22 PM
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Welcome to our community forums
I've placed a SNR reset for you, this should take effect within the next 4 hours.
Let me know how you get on.
Re: SNR reset
15-02-2013 2:00 PM
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Reset has already gone through and the stats are much better.. I will do a speed test later when my connection is not being used.
ADSL Link Downstream Upstream
Connection Speed 7904 kbps 448 kbps
Line Attenuation 39 db 10.5 db
Noise Margin 5 db 23 db
Re: SNR reset
15-02-2013 4:14 PM
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Re: SNR reset
15-02-2013 7:30 PM
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Until that happens, and the updated value is passed to Plusnet to update Current line speed in the Member Centre speedtest results will not improve..
Re: SNR reset
15-02-2013 8:09 PM
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Re: SNR reset
18-02-2013 9:41 AM
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Re: SNR reset
18-02-2013 6:02 PM
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ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 39 db 10.5 db
Noise Margin 3 db 24 db
The downstream noise is varying from 0db to 5 db. Its just the IP profile holding the speed back now, how long do you think it will take to increase it? is it 3/4 days from friday (the first reset) or from today?
Re: SNR reset
19-02-2013 9:55 AM
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Re: SNR reset
19-02-2013 9:01 PM
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Re: SNR reset
20-02-2013 8:16 AM
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Re: SNR reset
22-02-2013 3:05 PM
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Re: SNR reset
22-02-2013 3:39 PM
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I can see that you are currently in sync at 7648Kbps so the IP Profile for your line is about right.
If your line does sync at 8128Kbps then your IP Profile should increase to 7150Kbps.
Re: SNR reset
22-02-2013 4:40 PM
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Thanks to all of you who have helped I am very impressed with the customer support here at Plusnet
Re: SNR reset
22-02-2013 4:42 PM
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Please do let us know if there is anything else we can help with.
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