SNR reset, please.
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- Re: SNR reset, please.
SNR reset, please.
23-12-2013 10:38 AM
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Long story short - issues with the HH4 I have been using caused me to put my HH3 back on. This unfortunately got me a 9dB DS target noise margin, a large number of errors, and interleaving on. When using the HH4, on fast path and with 6dB target, it was pretty stable.
Last week I took delivery of and installed a HH5 - connection has stayed up all weekend, albeit at the slightly lower rate, and I assume the same 9dB SNR. (No stats of that nature from this router).
Can I have the SNR reset to 6dB and interleaving off, please?
Pretty please, with sugar on top?
Re: SNR reset, please.
23-12-2013 11:24 AM
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Best Wishes to you for the Season too.
I've picked this up and performed the SNR reset on your line. I checked that the service was not ordered with Interleaving enabled and have completed the reset today.
Your line should be "not interleaved" and a 6db target for the SNR within the next hour.
Please bear in mind that the line now undergoes a new training period and we're unable to reset your line again until after 1st January.
Kind Regards,
Re: SNR reset, please.
23-12-2013 11:13 PM
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Re: SNR reset, please.
24-12-2013 10:28 AM
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I've had a few disconnections overnight since the SNR reset was done - it's very stormy here with high wind and rain, and my line goes through trees on the way to the PCP. I'm still on FastPath, and ping to bbc.co.uk is 30ms, so that's OK...
[tt]Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Brian>ping bbc.co.uk
Pinging bbc.co.uk [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=30ms TTL=117
Reply from 212.58.251.195: bytes=32 time=29ms TTL=117
Reply from 212.58.251.195: bytes=32 time=30ms TTL=117
Reply from 212.58.251.195: bytes=32 time=30ms TTL=117
Ping statistics for 212.58.251.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 30ms, Average = 29ms[/tt]
Bandwidth: 1112 / 13392
I've done a line test on bt.com, with no fault found, so I guess I'll just have to keep an eye on things when the wind (hopefully) drops...
Re: SNR reset, please.
24-12-2013 10:34 AM
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Ex-Broadband Service Manager
Re: SNR reset, please.
24-12-2013 6:12 PM
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Still very windy here, and we have snow forecast, so not looking forward to the journey to work tonight, or the journey home in the morning, which is likely to be much worse.
Nevertheless, we have power and no flooding, unlike some people, so we count our blessings...
Re: SNR reset, please.
25-12-2013 10:00 AM
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Bandwidth: 1091 / 14836
BTW speedtest shows "IP Profile for your line is - 13.09 Mbps" and in the Member Centre, "Current line speed: 13 Mb"
Ping is now 26ms:
[tt]C:\Users\Brian>ping bbc.co.uk
Pinging bbc.co.uk [212.58.253.67] with 32 bytes of data:
Reply from 212.58.253.67: bytes=32 time=26ms TTL=119
Reply from 212.58.253.67: bytes=32 time=26ms TTL=119
Reply from 212.58.253.67: bytes=32 time=26ms TTL=119
Reply from 212.58.253.67: bytes=32 time=26ms TTL=119
Ping statistics for 212.58.253.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 26ms, Average = 26ms[/tt]
So far, so good...
Re: SNR reset, please.
25-12-2013 10:09 AM
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Bandwidth: 1099 / 13508
That's what I get for boasting...
I know this is the DLM strutting its stuff, so fingers crossed once again, although it makes it very difficult to type...
Re: SNR reset, please.
08-01-2014 10:13 AM
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It also seems to connect at different rates each time, so the IP profile and the Current Line Speed are invariably different, as the CLS fails to keep up with the synch changes each time I lose connection.
The router has upgraded itself to the latest firmware but that's made no difference to the drops - I think the Fast Path experiment should draw to a close, so can I ask the DCT for
a) A RADIUS diagram for the last month
and
b) A request to turn interleaving back on to see if my line will stabilise
TIA,
Re: SNR reset, please.
13-01-2014 6:54 PM
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Any chance of Interleaving On and a RADIUS graph to confirm the disconnections?
Pretty please, with sugar on top?
Re: SNR reset, please.
14-01-2014 12:17 PM
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Sorry for the delay in coming back to you. I've requested an SNR reset to get interleaving on for you (quicker than placing an order for tomorrow), hope it stabilises things - and here's the connectivity graph, suffice to say I can see why you'd rather have interleaving on
<img src="http://community.plus.net/visualradius/generated/image13897017881740.png"/>
Hope that helps.
Re: SNR reset, please.
14-01-2014 5:23 PM
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A couple of minutes after your post it reconnected, and again just short of 3 hours later. The connection speed is the highest I've seen for ages, and I just need to monitor it for stability to ensure Interleaving is doing its magic.
[tt]12:19:33, 14 Jan. (732829.260000) ETHoA is down after 113 minutes uptime
12:20:33, 14 Jan. (732888.930000) PPPoA is up - VPI: 0, VCI:38
15:17:27, 14 Jan. (743503.120000) ETHoA is down after 176 minutes uptime
15:18:47, 14 Jan. (743582.610000) PPPoA is up - VPI: 0, VCI:38
5. ADSL uptime: 0 days, 01:59:08
6. Bandwidth: 1048 / 15025
53. Modulation: G.992.5 Annex A
54. Latency type: Interleaved[/tt]
I'll report back and if connection continues to drop I'll probably have to raise a fault, although the drops are generally so brief I only notice them if I'm streaming at the time.
Re: SNR reset, please.
17-01-2014 10:00 AM
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[tt]ADSL uptime: 2 days, 18:38:33
Bandwidth: 1048 / 15025[/tt]
[tt]Download speed achieved during the test was - 12.34 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.25 Mbps[/tt]
[tt]Current line speed: 12.9 Mb[/tt]
So, it's definitely stabilised, as prior to the reset I would have had 10-12 disconnections in this period (yay!). However, the Current Line Speed has lagged behind - any chance of a nudge on that front, please?
Re: SNR reset, please.
17-01-2014 10:50 AM
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Ex-Broadband Service Manager
Re: SNR reset, please.
17-01-2014 5:41 PM
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Still connected
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