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SNR problem

barny
Grafter
Posts: 34
Registered: 17-01-2011

SNR problem

I have an adsl 1 connection on a 21st cent exchange. I have recently installed a Billion Bipac 7800dxl to improve the line drop outs
The current system uptime is 69 days and 61 days on the present gateway 06 I suspect that
the target snr is 15 db due to the previous line history.
Would it be possible to try ADSL2 or an snr reset to improve the sync rate and subsequent download speed. Thank you!
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,475
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: SNR problem

Hi barny,
After checking your account and running a quick line test it looks like an SNR reset would be a lot more helpful to you.
I've submitted that now so hopefully you should notice some improvement within the next 24 hours.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
barny
Grafter
Posts: 34
Registered: 17-01-2011

Re: SNR problem

Thank you Adam have a good day.
barny
Grafter
Posts: 34
Registered: 17-01-2011

Re: SNR problem

Please can you correct my line profile to  2.74 to agree with the bt  profile thank you !
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: 24-07-2014

Re: SNR problem

As the profile doesn't appear to be stuck, it should happen automatically for you.
Tony
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team