SNR has dropped... again
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- Re: SNR has dropped... again
SNR has dropped... again
29-09-2017 11:06 PM
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See: https://community.plus.net/t5/Broadband/SNR-Margin-has-dropped/td-p/1473512
Can the settings be checked again?
Thanks
Re: SNR has dropped... again
02-10-2017 2:26 PM
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Hi there, sorry to see your signal strength has dropped again. I have placed an order to correct this which will complete in the next hour so if you could turn the router off and back on in a hour or longer the connection should be back to normal moving forwards. Being this has happened again I have contacted our suppliers to pin the settings in place and to prevent any incorrect changes the automated system would try to make moving forwards.
Kind regards,
Ben
Re: SNR has dropped... again
02-10-2017 5:43 PM
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I was told the settings were going to be pinned last time...
Re: SNR has dropped... again
04-10-2017 11:59 AM
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I do hope that they stay pinned this time, if you experience any more issues let us know and we'll see if there's anything further we can do.
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- Re: SNR has dropped... again