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SNR Target set request

Justinian
Grafter
Posts: 59
Thanks: 8
Registered: 02-07-2013

SNR Target set request

Hi there,
If any Plusnet support is watching these forums can I please have my SNR target setup at 3db. Could I also ask for a IP profile reset please ?
This follows after I replaced my old router with a Asus DSL N66U which is a brilliant piece of hardware but with a highly bugged ADSL driver and platform firmware. It should be pretty stable for now but for some reason the downstream attenuation is 25% higher than every other router/modem I have tried.
9 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,487
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: SNR Target set request

Hi,
I've just submitted an SNR reset for you.
I'll check back on this in a little while to see if we need to adjust the profile too.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Justinian
Grafter
Posts: 59
Thanks: 8
Registered: 02-07-2013

Re: SNR Target set request

Thanks, I can confirm it has just been acted for. Funny enough the SNR upstream went from 6 to 7  Tongue
Plusnet Help Team
Plusnet Help Team
Posts: 13,487
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: SNR Target set request

Yep, I've just updated the profile to 13400kbps for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Justinian
Grafter
Posts: 59
Thanks: 8
Registered: 02-07-2013

Re: SNR Target set request

Oh thanks for the revert to FAST and stopping of the dreaded interleaving on my connection.
Still the fact that N66U is reporting 40-41 attenuation on the downstream and other modems are showing in the 29-31 range is the most odd of things.
I've raised it with Asus. The router model is relatively new so I hope the problem is only temporary.
Justinian
Grafter
Posts: 59
Thanks: 8
Registered: 02-07-2013

Re: SNR Target set request

Funny thing Adam,
The SNR got defaulted back to 6 for some weird reason. Interleaving is still off.
Justinian
Grafter
Posts: 59
Thanks: 8
Registered: 02-07-2013

Re: SNR Target set request

Hi all,
Nobody from plusnet seen this yet ?
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: SNR Target set request

Nope, we only tend to be around 9-530 Mon-Fri in the forums.
However if the target SNR has increased back to 6 then something is causing that to happen. Did you make any changes internally or know any reason that this might have happened?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Justinian
Grafter
Posts: 59
Thanks: 8
Registered: 02-07-2013

Re: SNR Target set request

Hi Chris,
No, there is something odd about this adsl driver firmware. I mean right now is showing a 4.5 db snrm on the downstream  Shocked
Could you please request another reset. The only change I did was not related to the adsl connection. If something change I am probably about to find out another bug in the N66U platform.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: SNR Target set request

I'm afraid we can only do one SNR Reset within a 10 day period.
Within this time the DLM will make changes depending on line stability.
Chris Pettitt
Cloud Environments Engineer