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SNR Reset

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: SNR Reset

Are you running RouterStats? If another reset is attempted it would be good to see a track of what happens after the reset.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
apjashley1
Grafter
Posts: 307
Registered: ‎31-07-2012

Re: SNR Reset

I reset at about 4am when Unlimited kicked in. I don't have RouterStats, does it like Macs?


DSL Connection
Link Information
Uptime: 0 days, 4:56:06
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.000 / 11.138
Data Transferred (Sent/Received) [MB/MB]: 9,29 / 67,20
Output Power (Up/Down) [dBm]: 12,2 / 20,9
Line Attenuation (Up/Down) [dB]: 11,3 / 24,0
SN Margin (Up/Down) [dB]: 5,9 / 11,9
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 194 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 266 / 206
HEC Errors (Up/Down): 174 / 1.270
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: SNR Reset

Quote from: apjashley1
I don't have RouterStats, does it like Macs?

No Sad
I don't know of a MAC alternative.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: SNR Reset

Those stats look OK.
Definitely warrants another SNR reset.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
apjashley1
Grafter
Posts: 307
Registered: ‎31-07-2012

Re: SNR Reset

I agree, but SNR resets don't seem to reset anything (at my end)
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: SNR Reset

I'm in the belief that the SNR resets we've tried so far are going through but aren't helping to fix this issue so I'm going to advise going down the path of raising a fault: http://faults.plus.net
let me know how things go with that.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team