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SNR Reset
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- Re: SNR Reset
SNR Reset
27-02-2009 9:19 AM
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Ticket Number :- ID: 27886238
Been trying to get my SNR reset, as plus.net support have said they will, however after a couple of "Yes we will action this", over the last few days, its clear this has not been actioned. Can somebody here please do what they have to do, to get things done.
Much Appreciated.
Dave
Been trying to get my SNR reset, as plus.net support have said they will, however after a couple of "Yes we will action this", over the last few days, its clear this has not been actioned. Can somebody here please do what they have to do, to get things done.
Much Appreciated.
Dave
Message 1 of 9
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Re: SNR Reset
27-02-2009 9:27 AM
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It's actually clear that the request has been actioned
We have asked BT to make the change to your target SNR, but they appear to be dragging their feet.
What did you actually want your target SNR resetting to?
We have asked BT to make the change to your target SNR, but they appear to be dragging their feet.
What did you actually want your target SNR resetting to?
Message 2 of 9
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Re: SNR Reset
27-02-2009 9:45 AM
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Lowest possible, 6dB, monitored connection over the last 24Hrs, and loss overnight was less than 1dB.
Message 3 of 9
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Re: SNR Reset
27-02-2009 9:55 AM
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Thanks.
I've called BT and asked them to action the request.
We should find out later on today if they've done it this time!
I've called BT and asked them to action the request.
We should find out later on today if they've done it this time!
Message 4 of 9
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Re: SNR Reset
27-02-2009 10:00 AM
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Many Thanks, its much appreciated.
Also just noticed that Interleaving has been put back on my line aswell, Mmm?
Also just noticed that Interleaving has been put back on my line aswell, Mmm?
Message 5 of 9
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Re: SNR Reset
27-02-2009 10:25 AM
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I can get that turned off easily enough.
BT are normally more willing to make SNR changes when there's already interleaving turned on.
BT are normally more willing to make SNR changes when there's already interleaving turned on.
Message 6 of 9
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Re: SNR Reset
27-02-2009 10:35 AM
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My Target SNR has been at 9dB since May '08. Despite Plusnet having it reduced back to 6dB shortly after, it reverted to 9dB again about 5 days later, and there it has stayed.
Is it possible to have it re-set back to 6dB, and have it 'hard-pinned' there? I know the connection can be stable, as I have used DMT before to gain 6dB artificially.
Is it possible to have it re-set back to 6dB, and have it 'hard-pinned' there? I know the connection can be stable, as I have used DMT before to gain 6dB artificially.
Message 7 of 9
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Re: SNR Reset
27-02-2009 10:41 AM
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Nope - DLM would move it back up again if it detected instability.
Message 8 of 9
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Re: SNR Reset
27-02-2009 10:50 AM
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James,
You wrote: "BT are normally more willing to make SNR changes when there's already interleaving turned on."
Probably best to leave the interleaving on for now then, and see how well the SNR reset goes.
Regards
Dave
You wrote: "BT are normally more willing to make SNR changes when there's already interleaving turned on."
Probably best to leave the interleaving on for now then, and see how well the SNR reset goes.
Regards
Dave
Message 9 of 9
(577 Views)
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