SNR Reset please
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- Re: SNR Reset please
SNR Reset please
13-12-2013 6:49 PM
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Re: SNR Reset please
13-12-2013 7:03 PM
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Re: SNR Reset please
13-12-2013 8:50 PM
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Nothing has changed at my end, and the line is as clear as a bell.
I would be very happy if something could be done, but I am not going to hold my breath that it will be Plusnet, as I feel they don't care once your are a customer.
Re: SNR Reset please
13-12-2013 9:14 PM
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Re: SNR Reset please
13-12-2013 9:34 PM
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Re: SNR Reset please
13-12-2013 9:58 PM
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Re: SNR Reset please
13-12-2013 9:58 PM
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Quote from: sully666 I am not going to hold my breath that it will be Plusnet, as I feel they don't care once your are a customer.
Sully666,
In my experience nothing could be further from the truth, the problem is that sometimes fault conditions can be hard to fix, especially if they are intermitant, which is looks like yours might be. The problem is a BTOR engineer can fix something which is not showing how it is broken when they visit. Noise on lines from bad / correded joints are such issues which are hard to locate... unless the engineer checks every cable joint.
I have worked through such a difficult issue with PN over 7 long months (Nov 2012 to June 2013) with some 18 or so BTOR visits. I started with a line which would often struggle to do 2.5Mbps which now delivers solid 5.5Mbs (and on good days even better). My local BTOR infrastructure is well past its best before date - the challenge is to convince BTOR not simply to find a line that works, but to find the very best line out of a bad bunch.
It is not a mater of not caring, but more one of being able to see the problem that you experience from time to time (which is degrading your service) on the occasion of the BTOR visit. This is the kind of situation that benefits from constant 24x7 RouterStats monitoring. I have found it so very useful that I have continious stats for virtually the whole of 2013. There is nothing quite like your own set of stats to shove under the nose of a BTOR engineer to show them the real problem. When I used mine to prove that passing WCML Virgin trains screw with my SNRM there were gob-smacked!
Detailed data I think will help to better profile your problem.
We are here to help...
Cheers,
Kevin
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Re: SNR Reset please
13-12-2013 10:16 PM
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U probably had unstable line due to DLM. Also beware of Plusnet DLM at the exchange start off with higher sync and the DLM keep increasing snr and lower your sync rate which it very bad indeed. Sky and other isp's recommend DLM to start with lower sync at 2Meg and let the DLM lower SNR over the couple of days to try target snr 3 and it work pretty well with higher sync rate.
Any SNR reset will cause it much worsen exspecially DLM.
Re: SNR Reset please
14-12-2013 12:11 AM
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Feeling really disappointed and let down at the moment
Re: SNR Reset please
14-12-2013 10:30 AM
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The problem for PN/Openreach here is your problem is unlikely to be anything simple. By using the router stats, we can see if there are any specific periods or times when your SNR is increasing. The more technical information that can be gathered, the more chance there is of finding a solution.
Re: SNR Reset please
14-12-2013 11:23 AM
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Re: SNR Reset please
14-12-2013 1:37 PM
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I am loath to reconnect the 582n because of its dire wifi performance.
Are than any other ways to gather the necessary stats?
Re: SNR Reset please
14-12-2013 2:18 PM
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It support your router Thomson/Technicolor
TG582N
Yes
Uses custom CLI
Re: SNR Reset please
14-12-2013 3:28 PM
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Is there anything that will work with a TP-Link TD-W8968?
Re: SNR Reset please
14-12-2013 10:21 PM
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