SNR Margin Reset please

[#1]

My ADSL connection had a few ups and downs recently (mostly due to me unplugging the router several times while moving furniture around etc.).  So my SNR Margin ended up to be a whopping 28db resulting in a downlink speed of 576kb/s.

I would be grateful, if PN staff could reset the SNR margin on my line, please.

[#2 · Accepted solution]

Hi @GP, thanks for getting in touch and I'm sorry to heat you're having speed issues as of recent. I can see when testing that your line settings certainly look to be out of place, in which case I've placed an order to adjust them back to where they should be given the length of your line. Let us know if this returns the connection back to normal for you.

[#3]

Hi Ben

many thanks, all good now 10 dB SNRM and 4.8 Mb/s

[#4]

You're very welcome @GP and I'm glad to hear the connections back to normal for you. If there's anything we can help you with moving forwards then please don't hesitate getting back in touch.